Furniture sent to the home, many scratches, crackers, merchants agreed to exchange, but did not act

They all said that "people are happy and happy," but Mr. Xie, who is engaged soon, is not happy. A few days ago, he complained to the Industrial and Commercial Bureau of the Overseas Chinese Development Zone of Ningde City, claiming that the quality of the furniture prepared for the engagement was a problem, but the merchants were not refunded.

On June 17, Mr. Xie, who lives in Jiaocheng, purchased a solid table and chair, a sliding door wardrobe and a triangular cabinet furniture at a furniture store in Dongqiao, which cost a total of more than 10,000 yuan. Two days later, the merchant delivered the goods to the door, and the careless Mr. Xie did not seriously check the furniture on the spot. The next day, Mr. Xie found that there was a scratch on the sliding door wardrobe, the paint cracked in the triangle cabinet, the four feet were not stable in the chair, and immediately contacted the merchant to request a refund. The merchant said that it agreed to return. After a few days, the merchants still have not returned to the door. Seeing that the engagement is imminent, Mr. Xie, who is in a hurry, has to complain to the industry and commerce department.

During the industrial and commercial mediation, the merchant said that due to the old driver's leave, the new driver was delayed because of his remote location, poor road conditions, and the fact that it was raining for several days. After mediation, the merchant changed furniture for Mr. Xie on June 21.

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